30-second summary:2020 set the stage for one of the most disruptive and fluid years search has ever seen. Local search and Google My Business (GMB) set to be key focal areas for search advertisers and marketers amid shifts in COVID era search activity. Google continues to make moves at further integrating ecommerce into search. Manual Text Ads look to be on shaky ground as we move into 2021. Ashley Fletcher, VP of Marketing at Adthena, shares five must-knows for search in 2021.
From algorithm changes to shifts in search activity as a result of COVID-19, 2020 was one of the most disruptive years that the search industry has ever seen. And although positive movements have been made in helping to rein in the COVID-19, a “return to normal” still seems a long way off. However, with the COVID-19 vaccine raising the possibility that “non-COVID era” search habits may return, search professionals are hard at work trying to determine which industry changes are here to stay, and which may fade away, as the world begins to get long overdue COVID relief. This means the landscape of search in 2021 is likely to see just as unpredictable of evolution as it did in 2020.
With that in mind, here are three key areas search advertisers and marketers should pay close attention to as we move into, and through, 2021.
Doubling down on GMB and local search
Remember when Google My Business (GMB) was just a helpful little tool for search advertising and marketing? Those days are now behind us.
Accounting for 33% of how local businesses are ranked, GMB is now a huge factor when it comes to SEO. Moreover, as local continues to become a bigger part of the search environment as more users are opting to stay close to home as a result of the COVID-19 pandemic, advertisers and marketers need to optimize their search strategies appropriately and stay abreast of any enhancements to GMB.
Greater consideration for voice search
With 157 million Amazon Echos in homes around the US at the start of 2020, voice search is poised to continue being a massive player in search moving forward. And given how easy it is, the fact that more smart speakers are set to be purchased in the years to come, voice search is likely to go from a secondary voice channel to a primary one in short order. Therefore, with this new avenue opening up and PPC having to be rethought as a result, advertisers should begin thinking about how to optimize their searches from traditional keyword search logic to spoken word-centric phrases.
Direct buy on Google? Amazon beware
E-commerce is set to be one of the most intriguing areas of search in 2021 as Google continues to indicate that shopping will be a key goal for its platform moving forward. For years, Google has been signaling that shopping and e-commerce are key focal areas for its platform. And through the rollout of features such as Smart Shopping — among other things — Google has never been in a better position to drive sales directly from its SERPs. This means that not only should Amazon be on high-alert, but traditional retail search advertisers need to seriously consider their search strategies in the year ahead.
The end of the text ad?
Could 2021 be the end of the road for text ads? This has been the question on search pros minds particularly since Google briefly scrapped the ability to create text ads in October — not to mention when the ability to create ETAs disappeared from Google Ads dropdown menus on a smaller scale in August. Plus, given the added emphasis being placed on Smart Bidding, it seems that manual text ads could have a limited lifespan at best, and 2021 could be the year where we see this search staple wound down entirely.
Being OK with uncertainty
Search advertisers are used to adapting to continuously evolving circumstances. But 2021 could push the term “evolution” to an extreme. From better understanding search patterns during the COVID era to figuring out which trends are here to stay and which are just passing fads, 2021 is going to be a very hard year for search professionals to get their heads around — let alone always get it right. With that in mind, it has never been more important for search professionals to lean into both technology and teamwork to make sense of what lies ahead. Moreover, search professionals need to move into 2021 with a whole new perspective on flexibility. Simply put, search advertising is set to chart completely foreign waters in 2021, and by embracing the fact that uncertainty is the new normal search professionals will likely have a much easier time adapting to these new circumstances.
While 2020 presented the search industry with an unprecedented amount of uncertainty, 2021 could represent a period of even greater unpredictability as several foundational changes seem to be set to take place within the space. However, by keeping an eye on these emerging areas and game planning now, search advertisers and marketers will not only be able to avoid potential headaches and growing pains but be able to put themselves in a position to drive success as soon as possible.
Ashley Fletcher is VP of Marketing at Adthena.