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Email & SMS Retention
Trusted Since 2011
Automated

Your most profitable customers are the ones you already have.

Automated email and SMS campaigns that nurture leads, reactivate dormant customers and increase lifetime value. All running on autopilot while you focus on running your business.

Lifecycle CampaignsLead NurturingCustomer ReactivationSMS Automation

Real people. Clear reporting. No unnecessary lock-ins.

Trusted Since 2011
15+ years
£500K+
Get Your Growth Recommendation
Step 1 of 8

Answer a few questions about your business. We'll identify the biggest constraint holding your growth back and recommend the most appropriate next step.

WHAT'S HOLDING YOUR GROWTH BACK?

What's the biggest improvement you want to make right now?

Choose the outcome that matters most to you right now.

100% confidential · No obligation

Trusted Since

2011

Years of Growth Work

15+

Industries Served

14+

Verified Results

+233%

Growth should show up in the numbers.

Time 4 Diamonds logo

+233%

Revenue Growth

Time 4 Diamonds

Watch Repair Piccadilly logo

+370%

Organic Growth

Watch Repair Piccadilly

ADC College logo

-31%

Cost Per Registration

ADC College

Trusted by established businesses across 14+ industries

Time 4 Diamonds logo

Time 4 Diamonds

+233% Revenue Growth

Watch Repair Piccadilly logo

Watch Repair Piccadilly

+370% Organic Growth

ADC College logo

ADC College

-31% Cost Per Registration

DialloEats logo

DialloEats

Multi-Vendor Marketplace Built

DC Moves logo

DC Moves

1 Van to 6 Vans

Piccadilly Watches logo

Piccadilly Watches

+21% Revenue Growth

Prime Healthcare logo

Prime Healthcare

-75% Admin Time

Vertex Legal logo

Vertex Legal

+1100% Organic Traffic

Mazar Restaurant logo

Mazar Restaurant

+62% Phone Calls

Braun Notes Restaurant logo

Braun Notes Restaurant

+466% Local Visibility

BritVita logo
Century 21 logo
Time 4 Diamonds logo

Time 4 Diamonds

+233% Revenue Growth

Watch Repair Piccadilly logo

Watch Repair Piccadilly

+370% Organic Growth

ADC College logo

ADC College

-31% Cost Per Registration

DialloEats logo

DialloEats

Multi-Vendor Marketplace Built

DC Moves logo

DC Moves

1 Van to 6 Vans

Piccadilly Watches logo

Piccadilly Watches

+21% Revenue Growth

Prime Healthcare logo

Prime Healthcare

-75% Admin Time

Vertex Legal logo

Vertex Legal

+1100% Organic Traffic

Mazar Restaurant logo

Mazar Restaurant

+62% Phone Calls

Braun Notes Restaurant logo

Braun Notes Restaurant

+466% Local Visibility

BritVita logo
Century 21 logo
The Problem

Your most profitable customers are sitting unused.

You paid to acquire every customer in your database. But once the job is done, most businesses never contact them again. Meanwhile, competitors are winning repeat work from customers who should have stayed yours.

Past customers never contacted again after first job

Leads go cold with no nurture sequence

No email or SMS system to stay in touch

Competitors winning your repeat business

Email and SMS campaign analytics dashboard
What We Do

Automated campaigns that run while you work.

Lead Nurturing

Automated email sequences that keep leads warm until they're ready to buy.

Customer Reactivation

Targeted campaigns that bring dormant customers back for repeat work.

SMS Automation

Instant text messages for time-sensitive offers and appointment reminders.

Lifecycle Campaigns

Ongoing campaigns mapped to every stage of the customer journey.

What You Can Expect

More revenue from customers you already have.

More Repeat Work

Past customers come back when you stay in touch.

Higher LTV

Increase the lifetime value of every customer.

Better Retention

Customers stay loyal instead of drifting away.

Automated Touchpoints

Regular contact without manual effort.

How It Works

From dormant database to repeat revenue.

A structured setup process that turns your existing customer data into automated revenue.

01

Database Review

We import and segment your customer database based on purchase history, engagement and recency.

02

Campaign Design

We design nurture sequences, reactivation campaigns and lifecycle automations mapped to your customer journey.

03

Build & Test

We build the campaigns, set up SMS and email automation, and test everything before launch.

04

Launch & Optimise

We launch, monitor performance and continuously optimise open rates, click rates and conversions.

Without Retention vs With Retention

Your database is either working for you or sitting idle.

The difference between a customer database that generates revenue and one that just takes up space.

Without Retention

Customers buy once and never hear from you again
Leads go cold with no follow-up sequence
Competitors win your repeat business
No way to upsell or cross-sell existing customers
Customer lifetime value stays flat
Revenue depends entirely on new acquisition

With Retention

Automated campaigns keep customers engaged
Leads nurtured until they are ready to buy
Reactivation campaigns win back dormant customers
Targeted upsell and cross-sell opportunities
Customer lifetime value increases over time
Repeat revenue supplements new acquisition
Why Business Relauncher

Retention built around revenue, not open rates.

We do not chase vanity metrics. We build retention systems that generate measurable repeat revenue.

Revenue-focused

We measure success in repeat revenue, not just open and click rates.

Database-first

We segment your existing data to find the highest-value opportunities first.

Automated

Campaigns run on autopilot. No manual sending, no spreadsheets, no missed touchpoints.

Full ownership

You own your data, your templates and your automations. No lock-in.

Retention in Action

Real results from retention done right.

Only verified client results are published here.

Time 4 Diamonds logo

Time 4 Diamonds · Luxury Retail

+233% Revenue Growth

Starting Point

Limited follow-up with past customers. No email or SMS system.

What We Changed

Automated lifecycle campaigns, customer reactivation sequences and targeted SMS offers.

Result

Revenue increased 233% during the measured period with repeat customers driving significant growth.

Read Full Case Study
Who It's For

Built for businesses with customers worth keeping.

Email & SMS Retention is designed for companies generating £500K+ annually that already have a customer database and want to maximise its value.

A Great Fit If You
  • Have an existing customer database
  • Generate £500K+ in annual revenue
  • Want repeat revenue without manual effort
  • Have customers who could buy again
  • Value automation over manual marketing
Not a Fit If You
  • ×Have no existing customers yet
  • ×Sell one-off products with no repeat potential
  • ×Want to send generic batch-and-blast emails
  • ×Are not ready to invest in automation
  • ×Do not have a proven product or service
Related Services

Services that work with Email & SMS Retention

Industries We Help

Email & SMS retention by industry

FAQ

Common questions about Email & SMS Retention.

Get Your Growth Recommendation Call

How much revenue is sitting in your customer database?

Get your growth recommendation. We'll review your customer database, identify your reactivation opportunities and show you exactly what automated retention could generate.

Customer database review
Lifecycle campaign strategy
Reactivation opportunity assessment
Clear next-step recommendation
Get Your Growth Recommendation

Get Your Growth Recommendation

Tell us a little about your business. We'll identify the biggest constraint holding your growth back.

For established businesses generating £500K+ in annual revenue.

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